Working together to build digital care that works for everyone.
As a (Senior) Account Manager at Uw Zorg Online (UZO) You'll represent the Netherlands' leading patient portal for general practitioners and regional healthcare boards. You'll connect market signals with smart solutions and help practices affiliated with healthcare regions truly embrace digital care. With consultative selling, strong relationship management, and a focus on long-term value, you'll ensure growth, retention, and satisfied customers—and create tangible results. more time for care.
Where do you end up?
We believe that both healthcare providers and healthcare consumers are happy with time. With digital applications we make healthcare more efficient and more accessible.
We help GPs by making patient contact easier and more efficient. This reduces the time they spend on hassle and paperwork. This means more time for the real work: patient care. Simply requesting repeat prescriptions online can save a practice a significant amount of time. And that's just the beginning.
We help patients by arranging contact with healthcare providers. No more calling for a prescription or appointment, but arranging it themselves at a time that suits them.
In everything we do, we ask ourselves whether it will lead to "more time for care." All our colleagues are driven to contribute to this. This creates a pleasant atmosphere and the satisfaction of contributing to a social good.
About the team
You join the Marketing & Sales team; in their own words the nicest team at HCI!
With approximately 11 colleagues in this team, you work closely together to combine the strengths of the various areas of expertise: we have 4 sales, 2 marketing, 3 implementation consultants and a project team for, among other things,. churn registration, practice acquisitions and conversions. You report to Martin van Klaveren Our team manager. Always up for a laugh, but also ready to lend a hand when you need a helping hand. The team spirit is strong, and Martijn is incredibly proud of that!
We work openly and down-to-earth; ownership and collaboration are key pillars within our team. You know what you can expect from each other, we speak up, and help each other refine ideas. A true defining characteristic of our team is our sense of humor; it enhances our resilience and makes us truly enjoy interacting with each other.
How you contribute
You are the one face of UZO in the healthcare regionsYou'll build lasting relationships with regional boards and general practitioners, translate trends and needs from the field into concrete improvement proposals, and help practices achieve digital maturity. This will increase the use and impact of our solutions (such as triage, portals, no-show solutions, and websites) and directly contribute to accessible care with shorter waiting times and greater control for both patients and practices.
What are you going to do
In this role you combine relationship management with groei: you operate your own portfolio within the 32 healthcare regions and ensures that our solutions are aligned with local developments—from policy to practice. You work in a hybrid manner: a mix of online conversations en on-site visits.
- Develop regional relations. You maintain and strengthen relationships with regional boards and GP cooperatives; you understand the dynamics and know how to position UZO's value within them.
- Consultative selling & growth. You identify opportunities for adoption, up‑ and cross‑sell (triage, portal, no-show, website) and makes realistic, substantiated proposals.
- From trend to solution. You translate signals from the region into concrete input for Product/Development and contributes ideas to roadmaps and pilots.
- Contracts & quotes. You draw up contracts and quotations (via HubSpot).
- Collaborating across the chain. You coordinate daily with Marketing en Implementation for campaigns, onboarding and successful rollout—from first contact to sustainable use.
What do you bring?
I bent een self starter with entrepreneurial mentality who easily switches between the boardroom and the practical side. You listen, summarize, and ask questions (LSD), adapt your communication to your conversation partner, and take ownership about results and relationships. You think strategically, but you also find it natural to make appointments to land operationallyYou remain approachable and work from a relationship perspective in complex environments: you visibly add value, build trust, and make the next step easy.
Hard requirements:
- Demonstrable sales and account management experience, preferably with public organizations/large accounts.
- Strong in consultative sales and relationship management up to board and management level.
- Experience with CRM (e.g. HubSpot) and drawing up/calculating quotations and contracts.
- Flowing Dutch in word and writing.
- Available 32 – 40 hours and willing to travel (nationally); hybrid working is standard.
Pros: experience in the healthcare, familiarity with healthcare regions and / or HubSpot.
What do we offer
- A pleasant, accessible working atmosphere with openness, directness and humor.
- Internal education and training. Every year you and your team leader create a development plan with an accompanying budget.
- Working at the market leader in healthcare ICT (thousands of practices, millions of users).
- You choose for 32 or 40 hours weekly.
- Salary in scale 4: €3.444 – €4.794 gross per month (based on full-time) + holiday pay and a good pension scheme.
- Hybrid working: partly at the customer's premises or in the office Amsterdam Health & Technology Center, partly at home.
- Travel reimbursement and everything you need to do your job well.
- A team that is there for each other—even when things get busy.
We strive for a inclusive A work environment where everyone feels welcome, regardless of background, age, gender identity, sexual orientation, religion, or disability. Need accommodations during the application process? Let us know.
Excited? Apply now!
Send your motivation and resume to vacancies@hci-software.com. Here's what to expect:
- Screening by recruitment. You will hear within 48 hours whether we will call for a brief introduction.
- 1st interview (UZO). With 2 colleagues from the team
- 2nd interview. With Martijn, HR & our Managing Director
- Quick clarity. We will make an offer within 4 working days after the second conversation.
We are looking forward to your reaction!